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How to Use Auto Check-in with a QR Code

How to Use Auto Check-in with a QR Code


Auto Check-in

Auto Check-in lets your visitors check themselves in as soon as they arrive, right from a phone, tablet, or computer — no need to wait for someone at reception.
From your Administrator account, you can download the Auto Check-in QR code and display it at reception so visitors can scan it with their own phone. You can also open Auto Check-in directly on a tablet or computer and leave it available for visitors to use on-site.



Note: Auto Check-in runs entirely in the web browser, on both Android and iOS, so there's no app to install.



In this article



Scanning the Auto Check-in QR code

To set up Auto Check-in with a QR code, start from your Administrator account.

  1. Log in to LobbyFix with an Administrator account.
  2. In the side menu, select Auto Check-in.
  3. Open the Auto Check-in with QR tab.
  4. Scan the QR code shown on screen directly, or download it.
  5. If you downloaded it, print it and place it at reception or wherever you want visitors to check in.

Once it's in place, visitors just scan it with their phone to launch Auto Check-in.


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Ways to use Auto Check-in

🤳 On a phone Print the Auto Check-in QR code and place it at reception or another check-in location. Visitors simply scan it with their phone to open Auto Check-in and fill in their details.
📱 On a tablet Leave Auto Check-in open on a tablet at reception so visitors can complete the process right there on the device.
💻 On a computer You can also open Auto Check-in on a computer set up specifically for visitor registration.
From a tablet or computer, visitors who already have an active Invite can also scan their own code from this same Auto Check-in screen.


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Check in with a QR code

This option is for visitors who already have an active Invite in LobbyFix and have received their unique QR code.

How it works

  1. The visitor selects Check in with QR code.
  2. They hold their Invite's QR code up to the device's camera.
  3. LobbyFix scans the code and displays the information linked to that Invite.
  4. The visitor reviews the details and selects Continue.
  5. If required by the organization, they take or upload a photo.
  6. They complete the check-in.

Once finished, the visitor will appear in Today's visitors with the status defined by their Invite's settings.

Note: This option is only available when Auto Check-in is used from a tablet or computer.


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Register a new visit

This option is for people arriving at the building who don't have an existing Invite or QR code.



How it works

  1. The visitor selects Register a new visit.
  2. They enter their email address or WhatsApp number (at least one is required).
  3. If applicable, they select the company they're visiting.
  4. They fill in their personal details and select who they're visiting.
  5. They add a reason for the visit.
  6. If required by the organization, they take or upload a photo.
  7. They complete the check-in.

Once submitted, the visitor appears in Today's visitors and enters the corresponding approval process.


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Check in to an Invite or event

This option lets a visitor check in directly to an available Invite or event, without needing an individual QR code beforehand.



How it works

  1. The visitor selects Check in to an Invite or event.
  2. They choose the event or Invite they want to check in to.
  3. They enter their email address or WhatsApp number.
  4. They enter their full name.
  5. If required by the organization, they take or upload a photo.
  6. They complete the check-in.

Once finished, the visitor appears under Today's visitors for the reception team, where their check-in is followed up on.
If there are no public events or Invites available, LobbyFix will display a message letting the visitor know there are currently no options to check in to.

Making an Invite or event show up in Auto Check-in

For visitors to be able to find it from Auto Check-in:

  1. Create or edit the Invite or event you already have set up.
  2. Turn on Create pre-registration link.
  3. Once enabled, it will appear in the Check in to an Invite or event list for visitors to select.


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Customize Auto Check-in

You can add your company or building's identity so visitors can easily recognize where they're checking in.
Go to Settings > Account and add:

  • Your company's logo or icon.
  • Your building or company name.

This information will appear on the Auto Check-in welcome screen.


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Good to know

  • Auto Check-in runs directly in the web browser — no app installation required.
  • The Auto Check-in QR code is found under Auto Check-in > Auto Check-in with QR, from an Administrator account.
  • Check in with a QR code is only available from a tablet or computer.
  • The Auto Check-in QR code is different from a visitor's individual Invite QR code.
  • Check in to an Invite or event will only show events or Invites that are available for this type of check-in.


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Updated on: 14/08/2026

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