> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://lobbyfix.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What Can I Do If the Camera Is Not Working?

To check in a visitor from the web panel, you may need to grant **camera access** on your phone, tablet, or computer.

The camera is used for scanning **QR codes** or taking visitor photos during check-in.

| How to Create QR Code Invitations in LobbyFix?

If the camera is not working, you won’t be able to scan QR codes or take photos for visitor records.

Depending on your browser, you may see a message like: **"Camera access is blocked."** This usually happens when browser permissions have been disabled.

If you're using a different browser, try adjusting its settings. If the issue persists, please contact us via **live chat** or email ** [support@lobbyfix.com](mailto:support@lobbyfix.com).**