User guide: Receptionist

As a Reception user in LobbyFix you can:

• Register visitor check-ins and check-outs.
• View the Schedule to see all scheduled appointments.
• Create QR code Invites so guests can check in faster at front desk.

📲 Check-in with QR code

If a visitor or delivery has a LobbyFx QR code, register them by scanning it:

1. Go to Today's visitors.
2. Select Check-in.
3. Click Scan QR.
4. Point the device’s camera at the visitor’s QR code.
5. Confirm the check-in.

The host (visitor’s contact) will be notified via email, WhatsApp, and app to approve or deny access.

✍️ Manual check-in

If the visitor or delivery does not have a QR code, you can register them manually:

1. Go to Today's visitors panel.
2. Select Check-in.
3. Complete the visitor form.
4. Confirm the check-in.

The host will also be notified via email, WhatsApp, and app.

📅 Viewing scheduled appointments

Reception users can see all scheduled appointments for the account:

1. Go to the Today's visitors panel.
2. Select View schedule.

📨 Creating a QR code Invite

Reception can also create QR code access passes for guests:

1. Go to the Invites section (web or mobile app).
2. Fill in the meeting details (date, time, location).
3. Add the guest’s name and contact info (email or WhatsApp).
4. Save the Invite or share the link directly.

⚠️ Note: Each contact must be unique. You cannot add more than one visitor with the same email or phone number.

Updated on: 01/10/2025