> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://lobbyfix.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Getting Started with LobbyFix - STAFF

# 👋 Welcome!

This quick guide will help you set up your account and make the most of LobbyFix from day one.

### 📌 What’s Inside

1. Add Colleagues & Employees
2. Personalize Your LobbyFix Experience
3. Invite Your First Visitors / Create QR Codes
4. Register Your First Visitor Check-ins

### 1. Add Colleagues & Employees

In the **Team** section, you can add unlimited users.** **User types include:
* **Host** → Sends QR Invites, approves/denies visitors. 👉 [Host User Guide](https://lobbyfix.crisp.help/en/article/user-guide-host-1oh07fw/)
* **Receptionist** → Host permissions + registers visitor entries/exits. 👉 [Receptionist User Guide](https://lobbyfix.crisp.help/en/article/user-guide-receptionist-v7gdzb/)
* **Administrator** → Full access.

Each new member receives an **email invitation** to activate their account.
👉 Learn more about [user roles](https://lobbyfix.crisp.help/en/article/user-roles-6mbydl/).

### 2. Personalize Your LobbyFix Experience

From the **Settings** section, you can:
* Update your company **name, logo, and address**
* Add **custom fields** to visitor forms
Other customization options:
* Building photo
* Google Maps link
* Personalized welcome message
👉 Learn more about what can you do in [Settings](https://lobbyfix.crisp.help/en/article/what-can-i-do-in-settings-cjb7bi/).

### 3. Invite Your First Visitors / Create QR Codes

From the **Invites **section (web or mobile app), you can create **QR code Invites**. You can also send them directly from your email or WhatsApp.
* Invites are sent to the visitor’s contact info (email/WhatsApp).
* They are valid for both **check-in and check-out**.
* They remain valid for the scheduled period, with ±1 hour tolerance.
👉 Learn how to [create a QR Invite](https://lobbyfix.crisp.help/en/article/create-an-invite-with-a-qr-code-1k9u5pn/).

### 4. Check-in Your First Visitors (RECEPTIONISTS)

From the **Today's visitors** section, check-in visitors in two ways:
* **QR code:**
    * Go to **Today's visitors > Check-in**
    * Click **Quick QR check-in** and point the camera at the visitor’s QR code
* **Manual check-in:**
    * Go to **Today's visitors > Check-in**
    * Fill out the visitor form
👉 Learn how to [check-in visitors](https://lobbyfix.crisp.help/en/article/how-to-check-in-visitors-dpj9k8/).

### 🎉 You’re ready to start!

We hope this guide helps you get the most out of LobbyFix.
Need help? Contact us:
📩 [support@lobbyfix.com](mailto:support@lobbyfix.com)
💬 Live chat in the platform