👋 Welcome!

This quick guide will help you set up your account and make the most of LobbyFix from day one.

📌 What’s Inside

1. Add Colleagues & Employees
2. Personalize Your LobbyFix Experience
3. Invite Your First Visitors / Create QR Codes
4. Register Your First Visitor Check-ins

1. Add Colleagues & Employees

In the Team section, you can add unlimited users. User types include:

• Host → Sends QR Invites, approves/denies visitors. 👉 Host User Guide
• Receptionist → Host permissions + registers visitor entries/exits. 👉 Receptionist User Guide
• Administrator → Full access.

Each new member receives an email invitation to activate their account.

👉 Learn more about user roles.

2. Personalize Your LobbyFix Experience

From the Settings section, you can:

• Update your company name, logo, and address
• Add custom fields to visitor forms

Other customization options:

• Building photo
• Google Maps link
• Personalized welcome message

👉 Learn more about what can you do in Settings.

3. Invite Your First Visitors / Create QR Codes

From the Invites section (web or mobile app), you can create QR code Invites. You can also send them directly from your email or WhatsApp.

• Invites are sent to the visitor’s contact info (email/WhatsApp).
• They are valid for both check-in and check-out.
• They remain valid for the scheduled period, with ±1 hour tolerance.

👉 Learn how to create a QR Invite.

4. Check-in Your First Visitors (RECEPTIONISTS)

From the Today's visitors section, check-in visitors in two ways:

• QR code:
• • Go to Today's visitors > Check-in
  • Click Scan QR code and point the camera at the visitor’s QR code
• Manual check-in:
• • Go to Today's visitors > Check-in
  • Fill out the visitor form

👉 Learn how to check-in visitors.

🎉 You’re ready to start!

We hope this guide helps you get the most out of LobbyFix.

Need help? Contact us:

📩 support@lobbyfix.com

💬 Live chat in the platform

Updated on: 02/10/2025